FAQ
 


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1: I reserved an online ticket, but haven't heard anything from AIT for two days. What should I do?

Please contact AIT by sending a mail to reservation@afghaninternational.de
Don't forget to give us your order number.

2: I've lost my reservation number. What should I do?

Send us an e-mail or call us. We'll need your last name to find out more about your ticket(s).

3: I have a German Passport do I need a visa for Afghanistan?

You don’t need a visa, if you born in Afghanistan.

4: Do I need to obtain Afghanistan visa for my children as they have German passports?

Children up to 12 years do not need the visa for Afghanistan, if they are accompanied by their parents.

5: I am a German Citizen; want to fly to Afghanistan how I obtain the visa?

For tourist and Visit visa, foreigners to contact Afghan embassy or Afghan consulate near to their home or city town.

6: I have already purchased my air ticket, due to emergency problem I can not fly, what will be happened to my ticket?

Passenger who is not able to avail his/her flight, must contact us by telephone at least one in advance, Considering to ticket refund, it depends to which airline you have a flight, each airline has its own policy of ticket refund; in this case a penalty will charge from you. No show case; when you would not appear in your flight day, your ticket become useless